Consulting & Implementation Case Study

Simplifying COINS Invoice Matching for an M&E Contractor

An M&E contractor’s accounts payable team was burdened by “3-way” invoice matching. HISL delivered a streamlined “2-way” process with scanning integration, reducing admin and speeding up invoice resolution.

Client Overview

Industry Sector

Contracting

Company Size

500+

Project Duration

4 months

Services Provided

Consulting & Implementation

The Challenge

Optimising Invoice Matching

An M&E contractor’s accounts payable team was burdened by “3-way” invoice matching. High volumes of material purchases made the process inefficient and error-prone.

The Approach

Management Consultation

Reviewed pros and cons with leadership

Solution Design & Testing

Designed and tested two-way matching setup within COINS

Live Implementation

Implemented transition from three-way to two-way

Document Scanning Integration

Linked GRNs to invoices via scanning

The Results…

Reduced admin workload for Accounts Payable

Fewer invoice queries from missing tickets

Faster resolution of invoice issues

More efficient invoice management overall

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