About Us

Behind every solution,
is a team you’ll remember

Welcome to HISL

Our people make the difference

HISL (Henley Information Systems Ltd ) was founded in 2007 by former COINS director Neil Duguid, with the goal of bringing practical expertise and approachable support to construction and housebuilding businesses using COINS ERP+.

Over the last 15+ years, HISL has supported more than 300 customers across the UK and Ireland. Recognised as the most experienced and best-resourced consultancy in the sector – and the only accredited Access/COINS partner – our team of 20+ consultants brings decades of COINS and construction application expertise, helping clients maximise the value of their system investments.

About Us

Helping construction businesses grow with confidence for over 18 years

To empower construction businesses by tackling complex operational challenges with intelligent COINS solutions.

Through consulting, support, technical expertise, and tailored services, we aim to leave every client in a stronger position – with systems that truly enable growth.

To be the most trusted and innovative consultancy for COINS users – known not just for what we do, but for how we do it.

We aim to build long-term partnerships grounded in expertise, care, and shared success.

Integrity – We act with honesty and transparency in everything we do.

Conscientiousness – We take pride in delivering high standards, every time.

Supportive Nature – We work as an extension of your team, always approachable.

Collective Success – We believe great outcomes are built through collaboration.

Fun & Freedom – We value the joy in our work and the flexibility to adapt.

18+

Years of
Service

99%

Minder™
Renewal Rate

50+

COINS Implementations
in the last 7 years

50%

of the Team
5+ Years at HISL

Testimonials

What our clients say…

Having HISL on board has improved my working life as IT Manager dramatically. We have access to knowledgeable, friendly and extremely competent support staff who don’t seem to be able to do enough to help. I only wish we’d had HISL from the very start of our systems journey.

Regional Housebuilder

IT Manager

I just wanted to share what a great partner and ambassador HISL have been throughout our system implementation. Excellent support from the full HISL team – a huge recommendation from me – 10 out of 10.

Housebuilder in Sheffield

Financial Director

About Us

Why work with us…

Accredited & Trusted

The UK and Ireland’s only accredited Access/COINS partner – giving you confidence your systems meet the highest standard.

Experienced Team

Over 20 consultants with decades of industry knowledge, supporting more than 150 customers across construction, infrastructure, and housebuilding

Proven Track Record

50+ successful new COINS implementations in the last seven years, plus countless integrations, optimisations and process reviews.

Flexible Support

From full implementations to day-to-day Minder™ service, we tailor our approach so you get the expertise you need, when you need it.

About Us

Who We Are

HISL was founded in 2007 to deliver practical COINS expertise to the construction sector. Today, we’re proud to be the UK & Ireland’s only accredited Access/COINS partner, trusted by hundreds of clients.

Our people are at the heart of HISL. With decades of combined COINS and industry experience, our consultants bring real insight and real solutions. Collaboration and knowledge-sharing are part of our DNA, ensuring clients always feel supported by a team that cares.

We don’t believe in one-size-fits-all. Every project starts with understanding your challenges, goals, and processes. From phased rollouts to Minder™ support, our approach is always practical, clear, and tailored to deliver measurable outcomes.

Meet the team (well, some of them)
Neil Duguid

Neil Duguid

Chairman / Founder

Neil Duguid

Chairman / Founder

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Eithne Rosenmeier HISL

Eithne Rosenmeier

Managing Director

Eithne Rosenmeier

Managing Director

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Jo Paice

Jo Paice

Ops Director/Senior Finance Consultant

Jo Paice

Ops Director/Senior Finance Consultant

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Lisa Murphy

Head of Delivery

Lisa Murphy

Head of Delivery

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Emma Jarvis

Head of Minder™ Services

Emma Jarvis

Head of Minder™ Services

Emma Alvey

Senior Procurement Consultant

Emma Alvey

Senior Procurement Consultant

Sarah Schofield

Senior Technical Consultant

Sarah Schofield

Senior Technical Consultant

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Ajay

Ajay Chhibba

Technical & Minder™ Consultant

Ajay Chhibba

Technical & Minder™ Consultant

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Beth Kent-Baldwin

Minder™ Consultant

Beth Kent-Baldwin

Minder™ Consultant

Claire Argrave

Customer Care & HS Coins Specialist

Claire Argrave

Customer Care & HS Coins Specialist

Our Projects

Featured Case Studies

Abstract image for CRM Integration with COINS & Microsoft Dynamics
Technical Consulting Case Study

CRM Integration Between COINS & Microsoft Dynamics

A leading UK housebuilder needed to integrate COINS with Microsoft Dynamics, ensuring sales teams had real-time access to accurate house sales data...

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Consulting & Implementation Case Study

Simplifying COINS Invoice Matching for an M&E Contractor

An M&E contractor’s accounts payable team was burdened by “3-way” invoice matching. HISL delivered a streamlined “2-way” process with scanning inte...

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Abstract image of two arrows signifying company separation
Consulting & Implementation Case Study

Seamless Company Separation on COINS for National Contractor

A leading UK contractor needed to separate a business unit from its existing COINS environment ahead of a major acquisition. HISL guided the setup ...

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Get in touch
with HISL

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Send Us an Email

We'd love to hear from you! Please feel free to reach out to us via mail.

[email protected]
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Give Us a Call

We're here to help! Don't hesitate to reach out to us by phone.

+44(0)330 995 0200

Read our latest news

September 17, 2025

1 min read

Live from Sky Sports Studios…

HISL’s Chairman Neil Duguid and Managing Director Eithne Rosenmeier (nee Gibney) recently stepped into the world of broadc...

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September 2, 2025

2 min read

Proud Sponsors of the Henley Town & Visitors’ Regatta

This summer, HISL was delighted to be one of the key sponsors of the Henley Town & Visitors’ Regatta a highlight of th...

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Summer Celebratory Event in the grounds of HISL's offices

August 27, 2025

1 min read

Summer Vibes at HISL – Celebrating on the 8th Tee!

This summer, the HISL team made the most of our beautiful new office patio with a get-together that was all about good foo...

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HISL's Lemon Drizzle Cake

August 3, 2025

2 min read

With HISL, You Can Have Your Cake and Eat It

At HISL, we believe great support should be both effective and enjoyable, which is why we’re proud to say that with us, yo...

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