COINS Consolidation Across Multiple Divisions for a National Contractor
A leading UK contractor required a streamlined approach to consolidate COINS usage across multiple divisions. HISL implemented a unified structure, improving consistency, reporting and visibility nationwide.
Industry Sector
Contracting
Company Size
13k+
Project Duration
n/a
Service Provided
Minder™ Support
The Challenge
Consolidating Multi-Sector COINS Structures
A large contractor needed to unify COINS usage across multiple divisions. Fragmented processes created inefficiency and reporting challenges at group level.
The Approach
Scoping & Discovery
Initiated scoping call to understand pain-points
Immediate Support
Provided urgent assistance to fill the gap
Configuration & Testing
Designed consolidated multi-sector configuration and tested reporting and integration consistency
Service Transition
Delivered live switchover with teams and Introduced the Minder™ Support service
The Results…
Simplified COINS structures for group reporting
Improved visibility across all sectors
Reduced training time for new staff
Initiation of Minder™ service to support BAU queries and new project requests
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Emergency COINS Support for a National M&E Services Provider
A mechanical and electrical services provider faced a critical system outage. HISL’s Minder™ team rapidly diagnosed and resolved the issue, restori...
Read More
Rapid Response to Unlock COINS Access for a Regional Contractor
A contractor faced urgent login and access issues that disrupted operations. HISL delivered immediate fixes through its Minder™ service, restoring ...
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